New Announcement: Print Materials Must Be Sent from Publisher or Reputable Online Vendors

Important announcements and news from the Department of Correction:

NEW: Effective Jan. 1, 2016, print materials must be sent from publishers or reputable online vendors
The Department of Correction will only accept printed materials directly from the publisher or a reputable online vendor (such as Amazon.com or BarnesandNoble.com). This applies to all printed materials received via mail or packages.

El Departmento de Correcion solos va a aceptar materials imprimidos directamente del editor o de un vendador acreditado por la internet (por ejemplo: Amazon.com or BarnesandNoble.com). Esto solo aplica para todo material imprimimidos recibido per coreo o paquetes.

Inmate telephone billing inquiries or problems:

• Information on blocked numbers or any inmate phone-related problems, call (866) 230-7761.
• To set up a phone account call (800) 483-8314.
• To block your phone from inmate calls complete the phone block form.  

Requirements for posting a cash bail using a credit card bail:

• The card holder MUST be present at the facility.
• The card holder MUST have valid Photo ID with valid Master, Visa, Discover or American Express credit card.
• Credit card bail will only be accepted for bails $10,000 or less. If over this amount, cash may be added.

To improve phone service:

• For both inmates and their families, we have modified the inmate phone system with new updated equipment and a better billing system.
• Remember to create your account. Get more information.

Victim Information and Notification (888) VINE-4NY:

• Crime victims can use their touch-tone phones to make a toll-free call to obtain information about offenders in the custody of Westchester County Department of Correction or visit VINELink, the online version. Learn more about VINElink. 
•  Inmates that have been transfered from the Westchester County Department of Correction will require a new registration with the VINELink system.  This can be done by phone or on line at VINELink.com 

New visit information:

• Visitor processing shall begin one hour prior to the start of the visiting session and conclude 75 minutes prior to the end of the visiting session.
• Inmate contact visits will be held in the visiting rooms on a "first come, first serve" basis.
• Visits will only be from 9 a.m. to 4:30 p.m. daily.
• You may view the new schedule in English and in Spanish, Cambio de Horario de Visita.
• NO sneakers are allowed in packages brought for inmates. 

Inmate commissary:

• Using a credit card, you can view or order commissary packages online.
• Ordered packages will be delivered to the inmate by the commissary company.